The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.
Our GP service is very slow, I only asked for a repeat prescription and it took forever.
Latest reports and publication
What we heard report - March 24
In March 2024, we spoke to 58 people about their experiences and…
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What we heard report - February 24
In February 2024, we spoke to 43 people about their experiences and…
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Advice and information
Can I access my GP records online?
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record…
Referrals and your right to choose
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
What can the Pharmacy First scheme do for me?
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your…